Print 🖨 PDF 📄 eBook 📱In my role as a support worker, I assist three people to live independently in residential care in the community. These people all have diagnosed mental disorders, living with conditions such as schizophrenia, bi-polar, psychosis, epilepsy and anxiety issues. These conditions are all capable of causing their moods to fluctuate drastically and it is for this reason that they take prescribed medication to minimise mood swings. Even so, mood swings still occur, and sometimes result in outbursts of aggressive behaviour. These outbursts are often caused by frustration at not being able to verbally express their feelings due to their mental disability. The aggressive behaviour is usually directed at the support people. I work in a team with four others, and at a recent team meeting we were discussing one of the people we support. Over the previous month, the other members of the team had experienced an increase in his aggressive, demanding behaviour. I had not noticed any such change in behaviour when I was working with him, and I mentioned this to them. They were a little bemused by this and asked me what my ‘secret’ was. I was a little lost for words ...